This may be a technical issue with the software. It is recommended to contact the UBS Accounting System support team for assistance in resolving the issue.
I opened the new account for the year 2014 from the Select Company window, but I made a wrong directory. How do I correct this? Do I have another way to open the new account?
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Answer by
Dan Angel
No, there isn't another way to open the new account. If you create a wrong directory, you will need to delete the account and create a new one. This is the only way to correct the mistake. If you can't delete and create a new account, remove the software (Control Panel > Uninstall a program) and then install it again. I recommend you contact the developers for further information. You can get in touch with them using the Contact Us page.
The solution is very simple. When this happens, right click on the "Exit" button, key in A, followed by 123, then click on "Yes", "Ok" to log in to the program. Once this process is completed, you can use the application again.
This may be a technical issue with the software. It is recommended to contact the UBS Accounting System support team for assistance in resolving the issue.
I opened the new account for the year 2014 from the Select Company window, but I made a wrong directory. How do I correct this? Do I have another way to open the new account?
No, there isn't another way to open the new account. If you create a wrong directory, you will need to delete the account and create a new one. This is the only way to correct the mistake. If you can't delete and create a new account, remove the software (Control Panel > Uninstall a program) and then install it again. I recommend you contact the developers for further information. You can get in touch with them using the Contact Us page.
The solution is very simple. When this happens, right click on the "Exit" button, key in A, followed by 123, then click on "Yes", "Ok" to log in to the program. Once this process is completed, you can use the application again.